LifeLine Personal Security System

Suburban Hospital offers LifeLine, the personal emergency response system which encourages, enables and helps individuals to maintain an independent lifestyle at home. We are proud to offer this exceptional service to our community through a working relationship with LifeLine Systems, an organization providing LifeLine to more than 500,000 subscribers throughout the United States. For more information on Suburban Hospital's LifeLine program, call 800.537.7520.

24-Hour Emergency Response System

With LifeLine, help is always at your fingertips, 24 hours a day, 365 days a year. In the case of an emergency, one touch of the portable HELP button will bring prompt assistance. For 30 years, we've enabled millions of people to live with greater confidence, peace of mind, and dignity in their own homes — all for little more than a dollar a day. No wonder LifeLine's personal response service is the most trusted choice of hospitals, professional caregivers... and families like yours throughout the United States.

Every day, LifeLine helps thousands of people like you to live more independent, active lives at home. No matter what your health concerns or special needs, you'll always be in close touch with people who care. LifeLine's own professional staff is ready to get you the assistance you need, whenever you need it. So you're free to go about your daily activities with more confidence and less worry.

LifeLine Benefits

• The independence when staying at home,

• Prompt, professional assistance at the touch of a button,

• Peace of mind to the user, family and friends,

• Continuity of health care and health care needs, and

• Service fees as low as $1.25 a day.

A Comprehensive Security System

• State of the art monitoring by trained, dedicated staff;

• Closed loop system provides a follow-up service to assure appropriate care;

• Compact, waterproof personal help button;

• Adaptable switches for those who are unable to press the standard help button;

• Back-up battery operates in the event of minor power failures;

• Voice or non-voice units available, based on the home environment and user needs;

• Inactivity timer automatically sends help if there is no contact from the user in a designated period of time;

• LifeLine unit can serve as a speaker phone to answer incoming calls;

• Telephone model with updated phone features is available;

• Language-line is available for all non-English speaking individuals.

Potential Uses

• Personal security and safety for anyone who lives alone or is alone for extended periods of time.

• Chronic medical conditions.

• Impaired mobility and/or physically challenged.

• Recuperating from illness or surgery.

• Management of medication schedules and other daily activities (optional feature).

How It Works

• The LifeLine subscriber wears an adjustable personal HELP button on a cord around the neck or on a wrist strap. Whenever help is needed, any time of the day or night, a press of the button will send a call for help.
• Pressing the HELP button activates the home unit, attached to the telephone, which automatically dials the Response Center.
• At the Response Center, trained personnel are available 24 hours a day, 365 days a year. When a signal for help is received, they will call the subscriber's home.
• If the subscriber can respond over the speaker phone, the monitor will send whatever kind of help is requested.
• If the monitor is unable to communicate with the subscriber, they will call a "responder" to come to the home and see what help is needed. The responder is a friend, neighbor, or relative who is chosen to be called in the case of an emergency. This person should live nearby and have a key to enter the home.
• When the responder arrives at the home, he or she presses a reset button on the home unit. This signals the Response Center that help has arrived. A monitor will then call to determine what the situation is and can send an ambulance if necessary.

Cost of the LifeLine Service

Service fees for Lifeline include a basic monthly monitoring fee and a one-time installation charge. For a small additional fee, a subscriber can add on the medication reminder service option. There is a minimal subscription period of three (3) months. For more information about Suburban Hospital's LifeLine program, call 800.537.7520.