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For Visitors
Getting Around
To review or print a layout of the hospital building, please click here. For an area map that includes the location of Suburban Hospital and its outpatient facilities, please click here.
Visiting Hours
Visiting hours vary according to a patient's condition and treatment. In general, visiting hours for family members are from 11 a.m. until 8 p.m., seven days a week. Friends and other visitors are asked to visit only after 4 p.m. Visiting hours on special units such as the Critical Care Center, Cardiology Center, Two South, and Addiction Treatment and Mental Health may vary. For specific visiting hours on these units, please consult the nursing staff.
To ensure that our patients have the rest they need, no visitors are permitted after 8 p.m. Children under the age of 12 may be permitted to visit patients through special arrangement with the nurse in charge of the patient's care.
For medical reasons, flowers are not permitted in patient rooms in the Critical Care Center or the Cardiology Center. If you have questions about the appropriateness of a gift for a particular patient, please ask the nursing staff.
Parking
All patients and visitors have access to the hospital's paid parking lot and garages. Upon entering, patients and visitors will receive parking tickets with a stamped time. You will be charged for time that your car is on campus between the hours of 9 a.m. to 5 p.m. Evening and weekend parking is free. Valet parking is also available for a fee.
Smoking
In order to promote health, control the practice of smoking where it presents a health or fire hazard to patients, employees or the general public, and comply with Maryland State Law, smoking is not permitted in any area of the hospital. In November 2007, Suburban Hospital joined all Montgomery County hospitals and Frederick Memorial Hospital in making our campuses tobacco-free, meaning that tobacco use is not permitted inside Suburban Hospital buildings, on our parking lots, or anywhere on or around the facility grounds.
Since we opened our doors more than 60 years ago, Suburban Hospital has been dedicated to improving the health of those we serve and creating a supportive workplace where our staff can be successful. Going tobacco-free is another way we live out these goals and promote a healthy environment for all of our patients, visitors, volunteers, physicians, contract staff, and employees.
Translation Services
Every patient has a right to have medical information about their care translated into a language they understand. Suburban Hospital provides translation services in any language via a specially designed phone interpretation service. The system allows a conversation to be translated by a certified medical interpreter via a three-way phone. The interpreter can identify the language needed for translation and provide the interpretation. For more information about the system, visitors or patients can ask any nurse on the patient care unit.
Hotels and Lodging
There are several hotels within a few miles of Suburban Hospital. As a service to our patients, Suburban Hospital now has an arrangement with the Hyatt Regency Bethesda for a reduced rate on hotel rooms for family members of hospital patients. If family members need nearby overnight accommodations, please call 301.657.1234 and mention the “Suburban Hospital Rate” when making a reservation. The discounted rate per night is $209 (a savings of $160) Monday through Thursday and $135 per night on Friday and Saturday (a savings of $34). Room rates and availability are not guaranteed; the Hyatt staff, however, will do all they can to accommodate our patients’ families.
Other hotels that are within a mile of the hospital are the Bethesda Marriott Pooks Hill (301.897.9400), American Inn of Bethesda (301.656.9300), North Bethesda Marriott (301.822.9200), and Residence Inn of Bethesda (301.718.0200).
Gift Shop
Suburban Hospital’s Gift Shop, located on the 1st floor by the main elevators, stocks a wide variety of items appropriate for patients and visitors, including toiletries, snacks, cards, books, magazines, flower arrangements and other unique gifts. The Gift Shop is open most weekdays from 9:30 a.m. to 8 p.m., and weekends noon to 4 p.m. The Gift Shop is operated by the Suburban Hospital Auxiliary for the benefit of the hospital. For medical reasons, flowers and plants are not permitted in patient rooms in the Intensive Care Unit or Cardiology Center. If you have questions about the appropriateness of a gift for a particular patient, please ask the nursing staff.