Suburban Hospital recognizes the importance of family and friends during an illness and each unit strives to provide flexible opportunities for visitors. General visiting hours are from 8:00 am to 9:30 pm, but may vary according to a patient’s specific condition, treatment or location within the hospital. (i.e., ICU, Behavioral Health). See the nursing staff for details. Children under the age of 12 may be permitted to visit patients through special arrangement with the nurse in charge of the patient’s care, and should be closely supervised. Please be considerate of other patients when visitors are present and limit amount and noise levels.
Click here to read more about patient and family visiting hours.
All patients and visitors have access to the hospital's paid parking lot and garages. Upon entering, patients and visitors will receive parking tickets with a stamped time. You will be charged for time that your car is on campus between the hours of 9 am to 5 pm Evening and weekend parking is free. Valet parking is also available for a fee.
In order to promote health, control the practice of smoking where it presents a health or fire hazard to patients, employees or the general public, and comply with Maryland State Law, smoking is not permitted in any area of the hospital. In November 2007, Suburban Hospital joined all Montgomery County hospitals and Frederick Memorial Hospital in making our campuses tobacco-free, meaning that tobacco use is not permitted inside Suburban Hospital buildings, on our parking lots, or anywhere on or around the facility grounds.
Since we opened our doors almost 70 years ago, Suburban Hospital has been dedicated to improving the health of those we serve and creating a supportive workplace where our staff can be successful. Going tobacco-free is another way we live out these goals and promote a healthy environment for all of our patients, visitors, volunteers, physicians, contract staff, and employees.
Every patient has a right to have medical information about their care translated into a language they understand. Suburban Hospital provides translation services in any language via a specially designed phone interpretation service. The system allows a conversation to be translated by a certified medical interpreter via a three-way phone. The interpreter can identify the language needed for translation and provide the interpretation. For more information about the system, visitors or patients can ask any nurse on the patient care unit.
To accommodate patients, family, or other visitors from out of town, volunteers at the hospital's Information Desk in the main lobby can provide details about hotel and restaurant options near Suburban Hospital. The Bethesda Marriott (301-897-9400), Bethesda Hyatt Regency (301-657-1234), and Bolger Center (1-866-578-6600) offer discounted rates for families of Suburban Hospital patients. Please mention Suburban Hospital when inquiring about a reservation. Room availability and discounts are based on availability and are not guaranteed.
Suburban Hospital’s Gift Shop, located on the 1st floor by the main elevators, stocks a wide variety of items appropriate for patients and visitors, including toiletries, snacks, cards, books, magazines, flower arrangements and other unique gifts. The Gift Shop is open most weekdays from 9:30 am to 8 pm, and weekends noon to 4 p.m. The Gift Shop is operated by the Suburban Hospital Auxiliary for the benefit of the hospital. For medical reasons, flowers and plants are not permitted in patient rooms in the Intensive Care Unit or Cardiology Center. If you have questions about the appropriateness of a gift for a particular patient, please ask the nursing staff.